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Frequently Asked Questions
Have a look at our frequently asked questions (FAQs) to learn more about our range.
We understand that circumstances may change, and you may need to cancel your order. Depending on the status of your order, cancellation may not always be possible. Please reach out to us immediately with your order number, and we will assist you to the best of our ability.
If you have realized that you have ordered the wrong size or accidentally added too many items to your cart, please notify us within 1 hour of placing your order. We will do our best to accommodate your request and make the necessary adjustments.
Certainly! We understand that sometimes preferences change, or sizes may not be quite right. You are welcome to exchange items in your order. However, please note that return shipment costs will be the responsibility of the customer. If you need any assistance with the exchange process or have any questions, feel free to reach out to our customer service team, and we will be happy to help!
From the date of purchase, it should take 2-7 weekdays (weekends excluded) to receive your order depending on your delivery address.
Although rare, sometimes an incorrect item could be shipped to you. Please contact us immediately and we will collect the items and deliver the correct ones at no charge to you.
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Looking to make a splash? We would love to hear from you.